Challenges posed by the pandemic:

1. The uncertainty of the departure time and arrival time of cargo ships, the congestion of ports in various parts of the world, the strike of dock workers in some ports, and the risk control caused by the epidemic caused the delay of the shipment date.

2. Logistics costs have increased. Since the beginning of the epidemic in 2018, sea freight prices have remained high, making shippers miserable.

3. Raw materials are in short supply, many factories in China are short of manpower, and the date of sample completion also increases the uncertainty.

4. Increased difficulty in communication. The shortage of manpower in any link of shipping and freight forwarding will increase the difficulty in communication.

Opportunities brought by the pandemic:

1. Application of integrated information technology. Some shipping companies have started to use it. The basic principle is that once the information is updated, different people who have authority over the information can receive the new version immediately, which greatly reduces the reliance on manual information updating and increases the accuracy of the information.

2. Demand for IT technical personnel. As the demand for telecommuting increases due to the pandemic, more people are needed who can support telecommuting technology.